Inquiry Form

STEP1
input
STEP2
confirm
STEP3
done

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required
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[Notice]

Inquiries received before 16:00 (Japan Time) on business days will typically be answered within one day.
Inquiries received after 16:00 (Japan Time) will be handled on the following business day.
Depending on the content of the inquiry, please note that we may require additional time to reply.

Business Hours: 10:00-16:00 Japan Time
*Closed Saturdays, Sundays, and Japanese public holidays.

[Important Notice]

ToCoo! customer support will be CLOSED from December 29, 2018 to January 3, 2019 for the New Year's holidays.
Email replies will be handled sequentially beginning January 4, 2019.
For urgent matters relating to a current rental car reservation, please contact the rental car outlet directly.