TOCOO Customer Support Team takes GoldenWeek (special holiday in Japan) Off as the below schedule.
Customer Support (Email contact)
26 APR (Sat.) Closed
27 APR (Sun.) Closed
28 APR (Mon.) 10:00 to 18:00
29 APR (Tue.) Closed
30 APR (Wed.) 10:00 to 18:00
01 MAY (Thu.) 10:00 to 18:00
02 MAY (Fri.) 10:00 to 18:00
03 MAY (Sat.) Closed
04 MAY (Sun.) Closed
05 MAY (Mon.) 10:00 to 13:00 Morning Only
06 MAY (Tue.) 10:00 to 13:00 Morning Only
07 MAY (Wed.) 10:00 to 18:00
*It might take longer to reply to your inquiry than usual.
*Last-minutes inquiry/request should be asked directly to the outlet.
*Any inquiry/request out of business hours is to be processed in the next business day or later, i.e. on 07 MAY. or later, on a first come first served basis.
We are sorry for the inconvenience caused.