No cancellation fees for all rental car companies

No Cancellation Fee

From July 27, 2021, until the Japanese government eases the restrictions on entry into Japan due to the new coronavirus infection, there will be no cancellation fees for all rental car companies listed on the ToCoo!.  

・ Japan does not ease entry restrictions…   
・ Sudden change of plans…  
・ Illness…  

There is no charge for cancellation for any reason. Unconditional cancellation.

Japanese car rental companies have reduced the number of cars they have by 40% to 50%. Hawaii has similarly reduced its car rental fleet, but now there is a shortage of cars due to a large number of customers from the U.S. . As a result, daily car rental rates have skyrocketed from $300 to $600, up to $1,000. We predict that car rental rates in Japan will also skyrocket significantly from fall to next year.  

Demand for road trips are rising. Let’s book to secure your rental car now! There is no cancellation fee.

ToCoo! is free of charge for cancellations up to 7 days prior to the rental date.
Cancellation fees will be automatically incurred in the event of cancellation from 6 days before pickup. Please contact ToCoo!customer service to request a refund.

If there is no refund request, it is not refundable. Refunds are also not available if more than two months have passed since the billing date.

Note: If you do not use the rental car without notice on the day, you will be subject to a cancellation fee.

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