Q: I forgot where I’m supposed to pick up my ETC Card and/or Wi-Fi Router at. What should I do?

Please access our STORE Locator below;

You can find your ETC Card/TEP Pass/Wifi pick up point on the Google Map.

And the location can be confirmed in the Confirmation Email and the Email including QR Code/Tracking Number sent by 1 day before the car pick up date may show your parcel pick up location.

Please be sure to check the Spam/Junk folder either, if you can not find the Emails from ToCoo!.

If you still can’t find the Email, please contact ToCoo customer support. immediately.

Inquiry form

We will check the situation and contact you.