Pickup is not possible outside of convenience store/post office business hours.
If you arrive outside these hours, it will be picked up on the next business day.
If there are any problems, please contact us via the Inquiry Form by 10 days before your car pick up date.
Please note that convenience stores/post offices will store your luggage for 5 days.
Please note that refunds can not be done even if you are unable to pick up your percel.