Information About the Hokkaido Expressway Pass (HEP)/Kyushu Expressway Pass (KEP)/Tohoku Expressway Pass Plan

tocoo

  1. What is the Hokkaido Expressway Pass (HEP)/Kyushu Expressway Pass (KEP)/Tohoku Expressway Pass?
  2. Availability Period
  3. How to use
  4. Important notes

*We will refer to Hokkaido Expressway Pass as HEP and the Kyushu Expressway Pass as KEP from now on.


1. What is the HEP/KEP/Tohoku Expressway Pass?

An Expressway Pass is a flat plan that allows you to use specific toll ways in Japan as much as you like.
HEP is a plan that allows you to use all the expressways in Hokkaido for a fixed price.
KEP is a plan that lets you use some of the Kyushu expressways at a fixed price.
Tohoku Expressway Pass is a plan that lets you use the Tohoku expressways at a fixed price.

*There are some expressways that aren’t covered by the Expressway Pass. Please check the NEXCO websites below for more information about applicable expressways.
HEP: https://www.driveplaza.com/trip/drawari/hokkaido_expass/en.html
KEP: https://global.w-nexco.co.jp/en/kep/
Tohoku Expressway Pass: https://www.driveplaza.com/trip/drawari/tep2015/en.html

* To use an Expressway Pass, you need a special ETC card with your rental car. When you book HEP/KEP/Tohoku Expressway Pass plan with ToCoo! , you do NOT need to rent an ETC card separately. The ETC card provided by the rental car company is included in the plan. You cannot use a ToCoo! ETC card.


2. Availability Period

The usage period must match the rental car usage period.
*It is not possible to use an expressway pass for a period different from that of the rental car.


3. How to use?

① Please check whether or not your reservation includes HEP / KEP / Tohoku Expressway Pass. You can confirm it from the ”Reservation Confirmed mail”.
* If you meet one of the below conditions, your reservation includes HEP/KEP/Tohoku Expressway Pass.
・If “HEP/KEP/Tohoku Expressway Pass” is included in the plan name in your reservation confirmed email
・If “HEP/KEP/Tohoku Expressway Pass” is included in the options under the plan name (not ToCoo! options)
② Please get the ETC card at the rental car outlet.
③ Please pay the fee for HEP/KEP/Tohoku Expressway Pass at the rental car outlet.
*The HEP/KEP/Tohoku Expressway Pass fee is not included in the rental car fee.
Please check here about the amount.
④ Insert the ETC card into the ETC device in the rental car and start using it.
*For details on how to use the ETC card and the pre-equipped ETC card reader device, please check with the rental car outlet.
⑤ Please return the ETC card to the rental car outlet when you return the car.


4. Important notes
*You cannot change the usage period for the HEP/KEP/Tohoku Expressway Pass.
*If you book the HEP/KEP/Tohoku Expressway Pass plan but decide you don’t need it, please cancel and rebook your reservation without the expressway pass. Alternatively, you can opt out by informing the rental car outlet staff when you pick up the car, but please note that some rental car companies may not be able to accept same-day cancellations for expressway passes.

If you have any questions, please don’t hesitate to contact us here:
Inquiry Form

14 thoughts on “Information About the Hokkaido Expressway Pass (HEP)/Kyushu Expressway Pass (KEP)/Tohoku Expressway Pass Plan”

  1. KWAN LEE KIM say:
    2019-03-10 in 10:07 PM

    hi, would like to book HEP for 10 days￥9,300 (23/6/2019-2/7/2019),my Reservation number:TC-190310-151100

    Reply
  2. Jamie Kong say:
    2019-03-17 in 5:37 PM

    Hi, would like to check price HEP for 7 days, (29/4/2019 – 5/5/2019).

    Reply
  3. Thayika say:
    2019-04-10 in 1:36 AM

    Hi. I need HEP for 2019-4-11 to 2019 -4-16. Please contact me at email

    Reply
  4. Lawrence wong say:
    2019-04-14 in 2:15 AM

    Which pass is best for central japan ? I’m renting a car for 7 days. How much would it cost ? And can I buy over the counter when I get the car?

    Reply
    • smith say:
      2019-04-15 in 9:38 AM

      Hi Lawrence. The ToCoo! Expressway Pass (TEP) covers all expressways in Japan. TEP is provided by ToCoo, so you can’t get it from the rental car company. An alternative would be the Central Nippon Expressway Pass (CEP) offered by the rental car companies, but please do note that it has limited coverage. Please contact us via the Inquiry Form on our website or at rc-cs@coo.ne.jp for additional support help. Thanks!

      Reply
  5. Nipa say:
    2019-05-02 in 10:55 AM

    Hi .I would like to book CEP Card. For 4 days (15-18 May 2019) Please contract me at Email

    Reply
    • smith say:
      2019-05-07 in 9:27 AM

      Hello, Nipa. Sorry for the delay in replying, we were closed during the Golden Week holidays. Please contact us via the Inquiry Form on our website or at rc-cs@coo.ne.jp for reservation details. Thanks!

      Reply
  6. Ricky say:
    2019-05-24 in 1:20 PM

    如果唔記得還可以怎樣做現在我在機場準備要走了

    Reply
  7. Jirapongkorn Janudomsab say:
    2019-09-29 in 3:09 PM

    Hi I would like to book HEP for 7days (1/10/19-7/10/19) Reservations references number: TC190929-008000
    Please contact me at e-mail or line id: jinnajane

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *