Don’t worry, The Airport Rental Car Counter is here! Guidance of going to the Airport Rental Car Reception Counter (Kansai/Fukuoka/New Chitose/Chubu Centrair)

When you arrived in Airport, have you ever worry about finding the place of Airport Rental Car Reception Counter?
This article is for customers who need to find the Airport Rental Car Reception Counter after arriving at the Airport.
Below we will guide you on how to find the Airport Rental Car Reception Counter without any problems after you arrive in Airport.

Table of Contents

  1. New Chitose Airport
    a. Domestic terminal building
    b. International terminal building
  2. Fukuoka Airport
  3. Kansai International Airport
  4. Chubu Centrair International Airport
  1. New Chitose Airport
    There are two rental car counters inside New Chitose Airport.
    1) Domestic terminal building 1F
    2) International terminal building 1F

<Recommended route>
①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car ⇒ Go to the post office to pick up the ETC card

②After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the post office in the airport⇒Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet

Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport
https://www2.tocoo.jp/en/guide/2023/02/28/the-airport-post-office-is-here-guidance-of-going-to-the-airport-post-office/

a. Domestic terminal building

Domestic terminal building 1F

Red Mark is the location of the rental car reception counter in Domestic terminal building.

Rental car reception counter is placed in Domestic terminal building 1F.

At the Red Mark, there has Rental car reception counters of Toyota Rent A Car New Chitose Airport Poplar Shop, Suzuran Shop, NISSAN Rent a Car New Chitose Airport, Honda Rent A Car Chitose Shop, and NIPPON Rent a Car New Chitose Airport Branch.

<Domestic terminal building> When arriving at Arrival Gate 1 ★
After completing immigration procedures, please turn left.
Then, proceed toward Arrival Gate 2, 3. The car rental counters are located near the Arrival Gate 2, 3.

<Domestic terminal building> When arriving at Arrival Gate 2, 3★
After completing immigration procedures, please turn left.
When proceed forward little bit, the car rental counters are located near the Arrival Gate 2, 3.

<Domestic terminal building>When arriving at Arrival Gate 4★
After completing immigration procedures, please exit the arrivals exit through the automatic door in front of you.
Then, turn right and go straight on the sidewalk for about 100m.
Get in to the automatic door which is placed at the right side, then you can see the car rental counters.

<Domestic terminal building>When arriving at Arrival Gate 5 ★
After completing immigration procedures, please proceed toward Arrival Gate 4.
Then, please exit the arrivals exit through the automatic door which is placed front of Arrival Gate 4.
Then, turn right and go straight on the sidewalk for about 100m.
Get in to the automatic door which is placed at the right side, then you can see the car rental counters.

b. International terminal building

International terminal building 1F

Red Mark is the location of the rental car reception counter in International terminal building.

Rental car reception counter is placed in International terminal building 1F.

At the Red Mark, there has Rental car reception counters of Toyota Rent A Car New Chitose Airport Poplar Shop, Suzuran Shop, NISSAN Rent a Car, Honda Rent A Car, and NIPPON Rent a Car and Budget Rent A Car.

★ <International terminal building> When arriving at Arrival Gate 5 ★
After completing immigration procedures, please exit the arrivals exit and turn left twice to find the escalator.
Please head to the 1F with the escalator.
When you get off the escalator, there is a rental car reception counter for each company on the left.”

After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter.
After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet.
After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!

※Note※
Car Rental Hokkaido New Chitose Airport Shop, Hokkaido Travel Car Rental New-Chitose Airport Shop, and Nikku Rental Car New Chitose Airport Shop do not have any Rental car reception counters.
If you want to use the shuttle service of the above 3 stores, please contact the store directly. Please check your reservation confirmation email for details.

■when returning the car
When the reserved return date comes, return the car to the reserved return time/outlet!

※Returning a car directly at New Chitose Airport is NOT allowed.Please return the car to the outlet where you made the reservation.

Toyota Rent A Car New Chitose Airport Poplar Shop, Suzuran Shop
NISSAN Rent a Car New Chitose Airport
Honda Rent A Car Chitose Shop
NIPPON Rent a Car New Chitose Airport Shop
Budget Rent A Car New Chitose Airport Shop
have their own shuttle services to the airport after returning the car.

2.Fukuoka Airport
There are 1 Airport Rental Car Reception Counter inside Fukuoka Airport
1) International terminal building 1F
※Please make sure, Domestic terminal building do not have any Car Reception Counter.

<Recommended route>
①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car ⇒ Go to the post office to pick up the ETC card

②After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the post office in the airport⇒Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet

Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport
https://www2.tocoo.jp/en/guide/2023/02/28/the-airport-post-office-is-here-guidance-of-going-to-the-airport-post-office/

International terminal building 1F

Red Mark is the location of the rental car reception counter in International terminal building.

Rental car reception counter is placed in International terminal building 1F. ※Please make sure, Domestic terminal building do not have any Car Reception Counter.

At the Red Mark, there has Rental car reception counters of Toyota Rent a Car Fukuoka Airport International Shop, Nissan Car Rental Fukuoka Airport International Terminal Shop.

※Note※
Nissan Car Rental Fukuoka Airport shop, Nippon Rental Car Fukuoka Airport-Daiichi shop and Budget Fukuoka Airport Domestic Terminal shop are within walking distance from the domestic terminal, so there is no pick-up service.

★ When arriving at <International terminal building>★
After completing immigration procedures, turn left and head towards the HIS Travel Service Center.
The rental car counter is located near the HIS Travel Service Center.

★ When arriving at <Domestic terminal building>★
After completing immigration procedures, exit the domestic terminal building, and head towards the international terminal building.
When you arrive at the international terminal building, head towards the HIS Travel Service Center.
The car rental counter is near the HIS Travel Service Center. “””

After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter.
After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet.
After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!

■when returning the car
When the reserved return date comes, return the car to the reserved return time/outlet!

※Returning a car directly at Fukuoka Airport is NOT allowed.Please return the car to the outlet where you made the reservation.

Toyota Rent a Car Fukuoka Airport International Shop and Nissan Car Rental Fukuoka Airport International Terminal Shop have their own shuttle services to the airport after returning the car.

3.Kansai International Airport

※Kansai International Airport Rental Car Outlets are placed inside of the Airport. So Kansai International Airport do not have any The rental car reception counter.※

<Recommended route>

①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the rental car outlet which is placed inside Kansai International Airport ⇒ Pick up car ⇒ Go to the post office to pick up the ETC card

Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport
https://www2.tocoo.jp/en/guide/2023/02/28/the-airport-post-office-is-here-guidance-of-going-to-the-airport-post-office/

The stores that ToCoo! is collaborating with are as follows.
・Toyota Rent a Car Kansai Airport Shop
・Nissan Car Rental Kansai Airport Shop
・Nippon Rental Car Kansai Airport Shop
・Budget Kansai International Airport Rinku Town station Shop

●There are 3 rental car shops in the airport. Each of the 3 stores can be reached by walking about 5 minutes from the Arrival Gate.
・Toyota Rent a Car Kansai Airport Shop
・Nissan Car Rental Kansai Airport Shop
・Nippon Rental Car Kansai Airport Shop

From now on, we will explain the location of each stores.
●The location of Toyota Rent a Car Kansai Airport Shop and Nissan Car Rental Kansai Airport Shop

After completing immigration procedures at the 1, 2 Terminal Building, please head to AERO PLAZA which is placed in Kansai International Airport.
Toyota Rent a Car Kansai Airport Shop and Nissan Car Rental Kansai Airport Shop are placed at the 1F of AERO PLAZA.
Red Mark of number 23 is the location of the Toyota Rent a Car Kansai Airport Shop and Nissan Car Rental Kansai Airport Shop.

●The location of Nippon Rental Car Kansai Airport Shop
After completing immigration procedures at the 1, 2 Terminal Building, please head to AERO PLAZA which is placed in Kansai International Airport.
Nippon Rental Car Kansai Airport Shop is placed at the 2F of AERO PLAZA.
Red Mark of number 23 is the location of the Nippon Rental Car Kansai Airport Shop.

●The location of Budget Kansai International Airport Rinku Town station Shop
Budget Kansai International Airport Rinku Town station Shop is not place inside of Kansai International Airport.

After completing immigration procedures, Please head to Rinku Town Station from Kansai Airport Station of JR/Nankai Railway.
When you arrive at the Ticket Gate of Rinku Town Station, turn left and take Exit 5.
Take the elevator or stairs and going up to the the ground floor and walk east along the overpass for 30m.
Then you will find the store at the first intersection.

■when returning the car
When the reserved return date comes, return the car to the reserved return time/outlet!
Please note that there is no shuttle service from the rental car shop to the airport after returning the car at each shops.
After returning the car, please go to the airport by yourself with any transportation you want.

4.Chubu Centrair International Airport

<Recommended route>
① After completing the immigration procedures, go out from the arrival exit ⇒ Go to the rental car outlet which is placed inside Chubu Centrair International Airport ⇒ Pick up car ⇒ Go to the post office to pick up the ETC card

② After completing the immigration procedures, go out from the arrival exit ⇒ Go to the post office which is placed inside Chubu Centrair International Airport to pick up the ETC card ⇒ Go to the rental car outlet which is placed inside Chubu Centrair International Airport ⇒ Pick up car

③ After completing the immigration procedures, go out from the arrival exit ⇒ Go to the post office which is placed inside Chubu Centrair International Airport to pick up the ETC card ⇒ Directly Contect to the Car outlet ⇒ Move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car

Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport
https://www2.tocoo.jp/en/guide/2023/02/28/the-airport-post-office-is-here-guidance-of-going-to-the-airport-post-office/

The stores that ToCoo! is collaborating with are as follows.
・Nippon Rental Car Chubu International Airport Shop
・Orix Rent A Car Chubu International Airport Shop
・Toyota Rent a Car Chubu Centrair International Airport Shop
・Nissan Car Rental Chubu International Airport Shop
・Budget Chubu International Airport Shop

First, let’s start with the Budget Chubu International Airport store.

The Budget Chubu International Airport store is located outside the airport. So there is a free shuttle service.
After arriving at Chubu Centrair International Airport and picking up your luggage, please contact to the car outlet for using the free shuttle service.
Phone Number : 0569-36-3100(+81569-36-3100)
If you are worried about the language, please use an our interpreter service.
For details of the interpretation service, please check the “[ToCoo!] Itinerary Check” email sent to you before the date of boarding at *** Smart Drive Support ***.

※Please make sure, Budget Chubu International Airport Shop is not placed inside of Chubu Centrair International Airport※

After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet.
After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!

★when returning the car★
When the reserved return date comes, return the car to the reserved return time/outlet!
Budget Chubu International Airport Shop have their own shuttle services to the airport after returning the car.

Next, we will explain the following four stores.
・Nippon Rental Car Chubu International Airport Shop
・Orix Rent A Car Chubu International Airport Shop
・Toyota Rent a Car Chubu Centrair International Airport Shop
・Nissan Car Rental Chubu International Airport Shop

※Please make sure, these 4 stores are located within Chubu Centrair International Airport. So there is no rental car reception counter within the airport※
At that time, if you are not sure about the location of the rental car office at the pick up date, please inquire about the location of the car outlets at the information counter in Access Plaza.
The location of the information counter is the light blue arrow.

Red Mark is the location of the 4 Car Outlets.
After completing immigration procedures, Please head to the Access Plaza inside the Chubu Centrair International Airport.
When you can find and see Access Plaza, turn right and take the elevator for moving to the 1st floor.
When you arrived in the 1st floor, please turn left.
Then please follow the signs for「レンタカー」with going straight.

★when returning the car★
When the reserved return date comes, return the car to the reserved return time/outlet!
Please make sure only Budget Chubu International Airport shop has shuttle services to the airport after returning the car because other car outlets are placed inside the Chubu Centrair International Airport.

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