All About ToCoo! ETC Cards & Expressway Passes

This article will explain all about the ETC system. Not sure which ETC card is right for you? Keep reading and find out!


What is an ETC card?

It’s a card that can be used with the ETC system. If you use the ETC system, you don’t need to understand Japanese, you don’t need to use cash, and you don’t have to stop at toll gates, so it’s a very convenient system. The ETC card reader device is equipped as standard in all rental cars in Japan, so all you have to do is put the ETC card into the ETC device and you’re good to go! There are many different types of ETC card passes and services available, so keep reading and we’ll go through the main ones.


What is an expressway pass?

An expressway pass is a special ETC card with the pass preloaded onto it so that you can use the expressways as much as you want. There are various kinds of ETC passes, but there are 4 that you can reserve from ToCoo! Also, you can’t reserve just an ETC pass on its own, so make sure to book the rental car with it.


Each ETC option covers a different area! Keep reading to find out more.

Area Unlimited ETC Card Pickup Place
ETC Card  Nationwide × Post Office/Hotel
TEP  Nationwide Post Office/Hotel
ToCoo! Unlimited ETC Pass  Nationwide Post Office/Hotel
TEP Hokkaido Hokkaido Post Office/Hotel


About the ETC Card Types


1. ETC Card (nationwide)
You can book a standalone ETC card without any expressway passes. After you return the ETC card at the end of your reservation, your actual used toll fees will be charged to the credit card you register.  After the ETC card is returned, we will confirm the toll road usage details with NEXCO, the highway provider in Japan. If you rent a ToCoo! ETC card, you can pick it up from your hotel or a post office, but please note that rental car companies don’t offer delivery service for packages,  so you can’t get it from the outlet.

You can check information about ToCoo! ETC Card via link below.
https://www2.tocoo.jp/en/guide/2023/07/28/introduction-of-tocoo-etc-card-and-notes-on-renting-tocoo-etc-card/

*NOTE*
Renting a ToCoo ETC card requires a held deposit of 15,000 yen.
We mention this in our booking form. We will charge the toll fees used after the fee is confirmed and then release the deposit back to you.

ETC System Area


2. ToCoo Expressway Pass (Nationwide)
The ToCoo Expressway Pass, or TEP, is a special ETC card that is only offered by ToCoo! It’s an unlimited expressway pass for all of Japan. TEP can only be reserved from the TEP plan, and the TEP fee is paid at the time of reservation, so it’s super convenient.  All you have to do is pick it up from your hotel or a post office and basically forget about it until your return date! Total driving freedom.  You can pick up the TEP ETC card package from a hotel or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet.

Check out the plan here! → ToCoo Expressway Pass Plan


TEP Coverage Area

3. ToCoo! Unlimited ETC Pass (Nationwide)
The ToCoo! Unlimited ETC Pass is a special ETC card similar to TEP, but unlike TEP, the ToCoo! Unlimited ETC Pass can be added on as an option to almost any reservation. Just like TEP, the ToCoo! Unlimited ETC Pass fee is paid at the time of reservation, so it’s extremely convenient. You can pick up the TToCoo! Unlimited ETC Pass ETC card package from a hotel or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet.
★ What’s the difference between TEP and the ToCoo! Unlimited ETC Pass? The difference is that the ToCoo! Unlimited ETC Pass can be added onto any existing plan. Because of that, it’s also a little more expensive than TEP.

More info here! → ToCoo! Unlimited ETC Pass

ToCoo! Unlimited ETC Pass Coverage Area

4. TEP Hokkaido (Hokkaido)
It’s similar to TEP, this is a special ETC card offered only by ToCoo, which offers unlimited expressway use only in Hokkaido, so we recommend it for anyone who is traveling to Hokkaido! You can reserve it under the TEP Hokkaido plan. You can pick up the TEP Hokkaido ETC card package from a hotel or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet. One advantage of TEP Hokkaido is that you can drop off the car anywhere with it!

Check out the plan here! → TEP Hokkaido


TEP Hokkaido Coverage Area

For the KEP ,CEP, HEP etc all of the Expressway packages offered by NEXCO Japan option,
Unfortunately, KEP, CEP, HEP etc. all of the Expressway Pass offered by NEXCO Japan are not for purchase at TOCOO! now.

We only have TEP and ToCoo! Unlimited ETC Pass.

If you need KEP, CEP, HEP etc., please make a reservation without an ETC card.

Then check with your rental car shop to see if they can provide it.

Please see the following URL for more information:
KEP URL: https://global.w-nexco.co.jp/en/kep/
HEP URL: https://en.driveplaza.com/drawari/hokkaido_expass/
SEP URL: https://global.w-nexco.co.jp/en/sep/
CEP URL: https://hayatabi.c-nexco.co.jp/cep/en/

Summary

It might seem a bit complicated, but we hope this has been helpful. Check your travel schedule and choose the best ETC card for you! As always, if you have any further questions, let us know down below or from the inquiry form on our website.

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Kansai International Airport and New Chitose Airport Latest Updates

Due to the typhoon damage that occurred on September 4, 2018, Osaka’s Kansai International Airport has been temporarily closed. Additionally, New Chitose Airport in Hokkaido has also been put under restrictions due to the damage caused by the earthquake that occurred on September 6, 2018. There are also many rental car outlets which are closed temporarily. If you are preparing to travel soon, please be careful and check the details.

1、Kansai International Airport Status
2、New Chitose Airport Status
3、Information for those considering cancelling their travel plans



1. Kansai International Airport Status

Status Notes Last updated
Kansai International Airport 【KIX homepage】https://www.kansai-airport.or.jp/en 2018/9/7
Nissan Rent a Car Closed until 10/8 2018/10/4
Toyota Rent a Car Reopens for business on 10/12. 2018/10/12
Times Car Rental Resuming Operations 2018/10/10
Nippon Rent a Car Closed until 10/6. Reopens for business at 8:00 AM on 10/7. 2018/10/5


2. New Chitose Airport Status
Note: If you already have a reservation during the following closure dates, your rental car reservation will be carried out as usual.

Status Remarks Last updated
New Chitose Airport Normal operation 【CTS homepage】http://www.new-chitose-airport.jp/en/ 2018/9/10
Nissan Rent a Car Normal operation 2018/9/10
Nippon Rent a Car Normal operation 2018/9/10
Toyota Rent a Car Normal operation 2018/9/10
Budget Rent a Car Normal operation 2018/9/10
Times Car Rental Normal operation 2018/9/10
Hokkaido Travel Rent a Car Normal operation 2018/9/10
Car Rental Hokkaido Normal operation 2018/9/10
Honda Rent a Car Normal operation 2018/9/10
Nikku Rent a Car Normal operation 2018/9/10
Samurai Rent a Car Normal operation 2018/9/10
NICONICO Rent a Car Normal operation 2018/9/10
Family Rent a Car Normal operation 2018/9/10
World Rent a Car Normal operation 2018/9/10
Karaoke Rent a Car Normal operation 2018/9/10


3. Information for those considering cancelling their travel plans

※If you cancel your trip, please cancel your rental car reservation as well.
Cancellation form → https://www2.tocoo.jp/en/member/login
If you can’t cancel your reservation from the website, please contact ToCoo!
【Contact】 rc-cs@coocom.co.jp

<Caution> Although we try to post the latest and accurate information, we do not guarantee its completeness, accuracy, or usefulness. Please check the website of each company for accurate information.

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