With an ETC card in hand, you can enjoy seamless travel on Japan’s highways. However, our Tocoo! Expressway Pass (referred to as TEP below) comes in four options: TEP (Nationwide), TEP Hokkaido, TEP Kyushu, and TEP Okinawa. Each TEP option covers different regions, so how should you choose the right one? Don’t worry! We’ll explain the details of each ETC card available for rent through ToCoo! so that you can quickly become a savvy road trip expert!
What is an ETC card? It’s a card that can be used with the ETC system. If you use the ETC system, you don’t need to understand Japanese, you don’t need to use cash, and you don’t have to stop at toll gates, so it’s a very convenient system. The ETC card reader device is equipped as standard in all rental cars in Japan, so all you have to do is put the ETC card into the ETC device and you’re good to go! There are many different types of ETC card passes and services available, so keep reading and we’ll go through the main ones.
What is Tocoo! Expressway Pass(TEP) ？ Tocoo! Expressway Pass(TEP) is a special ETC card with the pass preloaded onto it so that you can use the expressways as much as you want. There are various kinds of TEP, including TEP (Nationwide), TEP Hokkaido, TEP Kyushu, and TEP Okinawa. Also, you can’t reserve just a TEP on its own, so make sure to book the rental car with it.
Each ETC option covers a different area! Keep reading to find out more.
Area
Unlimited
ETC Card Pickup Place
ETC Card
Nationwide
×
convenience store or post office
TEP
Nationwide
〇
convenience store or post office
TEP Hokkaido
Hokkaido
〇
convenience store or post office
TEP Kyusyu
Kyusyu
〇
convenience store or post office
TEP Okinawa
Okinawa
〇
convenience store or post office
About the ETC Card Types
1. ETC Card (nationwide) You can book a standalone ETC card without any expressway passes. After you return the ETC card at the end of your reservation, your actual used toll fees will be charged to the credit card you register. After the ETC card is returned, we will confirm the toll road usage details with NEXCO, the highway provider in Japan. If you rent a ToCoo! ETC card, you can pick it up from the designated convenience store or post office, but please note that rental car companies don’t offer delivery service for packages, so you can’t get it from the outlet.
*NOTE* Renting a ToCoo ETC card requires a held deposit of 15,000 yen. We mention this in our booking form. We will charge the toll fees used after the fee is confirmed and then release the deposit back to you.
ETC System Area
2. ToCoo! Expressway Pass(TEP) (Nationwide) The ToCoo Expressway Pass(TEP), is a special ETC card that is only offered by ToCoo! It’s an unlimited expressway pass for all of Japan. Only customers who purchase TEP option when making a reservation can use it. And the TEP fee is paid at the time of reservation, so it’s super convenient. All you have to do is pick it up from the designated convenience store or post office and basically forget about it until your return date! Total driving freedom. You can pick up the TEP ETC card package from the designated convenience store or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet.
3. TEP Hokkaido (Hokkaido) It’s similar to TEP, this is a special ETC card offered only by ToCoo, which offers unlimited expressway use only in Hokkaido, so we recommend it for anyone who is traveling to Hokkaido! Only customers who purchase TEP Hokkaido option when making a reservation can use it. You can pick up the TEP Hokkaido ETC card package from the designated convenience store or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet.
・Eligible roads with TEP Hokkaido All Expressways with the ETC toll gate in the Hokkaido area. *Expressways without the ETC toll gate are NOT eligible.
4. TEP Kyusyu It’s similar to TEP, this is a special ETC card offered only by ToCoo, which offers unlimited expressway use only in Kyushu area (Fukuoka, Nagasaki, Miyazaki, Saga, Oita, Kumamoto, Kagoshima prefecture), so we recommend it for anyone who is traveling to Kyushu area! Only customers who purchase TEP Kyushu option when making a reservation can use it. You can pick up the TEP Kyusyu ETC card package from the designated convenience store or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet. One advantage of TEP Kyusyu is that you can drop off the car anywhere with it! ・Eligible roads with TEP Kyusyu Pass All Expressways with the ETC toll gate in the Kyushu area (Fukuoka, Nagasaki, Miyazaki, Saga, Oita, Kumamoto, Kagoshima prefecture) *Expressways without the ETC toll gate are NOT eligible.
It’s similar to TEP, this is a special ETC card offered only by ToCoo, which offers unlimited expressway use only in Okinawa prefecture, so we recommend it for anyone who is traveling to Okinawa area! Only customers who purchase TEP Okinawa option when making a reservation can use it. You can pick up the TEP Okinawa ETC card package from the designated convenience store or post office, but rental car companies don’t offer delivery services for packages, so you can’t get it from the outlet. One advantage of TEP Okinawa is that you can drop off the car anywhere with it!
・Eligible roads with TEP Okinawa All Expressways with the ETC toll gate in the Okinawa prefecture. *Expressways without the ETC toll gate are NOT eligible.
For the KEP ,CEP, HEP etc all of the Expressway packages offered by NEXCO Japan option, Unfortunately, KEP, CEP, HEP etc. all of the Expressway Pass offered by NEXCO Japan are not for purchase at TOCOO! now.
We only have TEP and ToCoo! Unlimited ETC Pass.
If you need KEP, CEP, HEP etc., please make a reservation without an ETC card.
Then check with your rental car shop to see if they can provide it.
It might seem a bit complicated, but we hope this has been helpful. Check your travel schedule and choose the best ETC card for you! As always, if you have any further questions, let us know down below or from the inquiry form on our website.
The results of the 2023 Travel Survey which is targeting domestic travelers have been announced by a major Japanese travel agency (jalan.net).
Then, where is the most popular tourist prefecture in Japan?
Are there any Japan prefectures you have been before?
If you haven’t been yet, we recommend you to make arrangements for your next trip with this information below!
Total Satisfaction Ranking TOP10
1. Oita Prefecture
2. Kagoshima prefecture
3. Hokkaido
4. Iwate Prefecture
5. Kyoto
6. Nagano Prefecture
7. Ishikawa Prefecture
8. Nagasaki Prefecture
9. Okinawa Prefecture
10. Mie Prefecture
Many prefectures that are still unfamiliar to foreign tourists are ranked in the list.
Let’s take a look at Oita Prefecture and Kagoshima Prefecture, which came in 1st and 2nd place in TOP10.
1. Oita Prefecture
Oita Prefecture is located in the Kyushu region of Japan. It is a tourist destination rich in natural beauty and hot spring culture. Now, let me introduce the attractions of Oita Prefecture.
Paradise of Hot Spring :
Oita Prefecture is popular as a treasure trove of hot springs, with many hot spring areas such as Beppu and Yufuin. You can enjoy many kinds of of hot springsin Oita Prefecture , such as different types of hot springs, open-air baths, and footbaths. This is a great opportunity to try Japan’s traditional hot spring culture.
Beautiful Nature and Outdoor Activities:
Oita Prefecture is rich in nature, so there are wonderful spots of view such as Kokonoe Yume Otsuribashi Bridge and Yabakei Gorge. You can also enjoy many kinds of outdoor activities such as trekking, hiking, canoeing and rafting. Moreover, you can enjoy horseback riding in Kokonoe. Usa City also has one of Japan’s largest safari parks, Kyushu Natural Zoological Park African.
Local Cuisine and Food Culture:
Oita Prefecture is rich in fresh seafood and mountain products. You can enjoy delicious local cuisine that makes use of local food.
Toriten: Toriten is deep-fried locally sourced chicken. It is crispy, juicy, and flavorful.
Fugu (blowfish) Cuisine: Oita Prefecture is also famous for its fugu (blowfish) production, so you can enjoy fresh fugu. “Fugu sashimi” and “fugu nabe” are especially popular. When you try fugu, please make sure, fugu is poisonous and should be handled by a professional chef.
Yufuin Baked Pudding: A famous sweet in the Yufuin area and also popular as a souvenir of Yufuin. Yufuin Baked Pudding is made with rich custard cream.
Tonkotsu Ramen: Pork bone-based tonkotsu ramen is also popular in Oita Prefecture. It has rich soup and thick noodles. You can be enjoyed at local ramen shops.
History and Culture:
Oita Prefecture has many historical buildings, temples, and castle ruins, where you can get in touch with Japanese history and culture. There are plenty of places, such as Nakatsu Castle and the main hall of Usa Shrine.。
Friendly Place:
Oita Prefecture is friendly and homely place. You can learn more about the charm of Oita Prefecture by enjoying interaction with local people.
Easy to Access:
Oita Prefecture is easily to access from Fukuoka Airport. It means Oita Prefecture has a convenient location for tourists from other Prefecture in Japan and abroad.
Oita Prefecture has many kinds of attractions such as nature, hot springs, food, and history. It is a region where Japanese tradition meets modern charm. Please visit Oita Prefecture and enjoy your wonderful trip!
2. Kagoshima prefecture
Kagoshima Prefecture is located in the Kyushu region of Japan. It has a variety of attractions such as active volcanoes, hot springs, beautiful nature, and historical sightseeing spots.
Sakurajima:
An active volcano in Sakurajima is a symbol of nature floating in Kagoshima Bay. Sakurajima can be access by ferry from Kagoshima City. The view from Sakurajima is spectacular, and you can feel the volcanic activity up close.
Hot Spring:
Kagoshima Prefecture has many hot spring areas. “Ibusuki Onsen” is one of the especially famous hot spring. You can enjoy the view of the sea from the open-air bath and footbath that float on the sea.
Kirishima Mt.:
The Kirishima Mountain Range is a general term of the mountains in Kagoshima Prefecture. You can enjoy beautiful nature, hot springs, trekking, and hiking.
Kagoshima Castle:
Kagoshima Castle is a historical castle ruin in Kagoshima City. You can learn the history of Japan in the castle, and you can overlook the Kagoshima city from the observatory.
Yakushima Island:
Yakushima is located in Kagoshima Prefecture and is registered as a UNESCO World Natural Heritage Site. Yakushima has beautiful nature and ancient forests. So there are plenty of places to see such as Shiratani Unsuikyo Gorge which is one of the famous places.
Kagoshima Black Beef:
Kagoshima Prefecture is also famous for black beef. It is known for its tender and high-quality meat. You can enjoy delicious Kagoshima black beef at local restaurants and yakiniku restaurants in Kagoshima Prefecture.
We introduse only part of the attractions of Kagoshima Prefecture, but we wish you to enjoy the various sightseeing spots and gourmet foods when you actually visit Kagoshima Prefecture. Please enjoy a wonderful trip in Kagoshima Prefecture, surrounded by beautiful nature and kindly people.
Next time, we plan to introduce the Top 10 Gourmet Prefecture Rankings. Please look forward to it!
When you arrived in Airport, have you ever worry about finding the place of Airport Rental Car Reception Counter? This article is for customers who need to find the Airport Rental Car Reception Counter after arriving at the Airport. Below we will guide you on how to find the Airport Rental Car Reception Counter without any problems after you arrive in Airport.
New Chitose Airport There are two rental car counters inside New Chitose Airport. 1) Domestic terminal building 1F 2) International terminal building 1F
＜Recommended route＞
After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the Convenience store in the airport⇒Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet
Red Mark is the location of the rental car reception counter in Domestic terminal building.
Rental car reception counter is placed in Domestic terminal building 1F.
At the Red Mark, there has Rental car reception counters of Toyota Rent A Car New Chitose Airport Poplar Shop, Suzuran Shop, NISSAN Rent a Car New Chitose Airport, Honda Rent A Car Chitose Shop, and NIPPON Rent a Car New Chitose Airport Branch.
★<Domestic terminal building> When arriving at Arrival Gate 1 ★ After completing immigration procedures, please turn left. Then, proceed toward Arrival Gate 2, 3. The car rental counters are located near the Arrival Gate 2, 3.
★<Domestic terminal building> When arriving at Arrival Gate 2, 3★ After completing immigration procedures, please turn left. When proceed forward little bit, the car rental counters are located near the Arrival Gate 2, 3.
★<Domestic terminal building>When arriving at Arrival Gate 4★ After completing immigration procedures, please exit the arrivals exit through the automatic door in front of you. Then, turn right and go straight on the sidewalk for about 100m. Get in to the automatic door which is placed at the right side, then you can see the car rental counters.
★<Domestic terminal building>When arriving at Arrival Gate 5 ★ After completing immigration procedures, please proceed toward Arrival Gate 4. Then, please exit the arrivals exit through the automatic door which is placed front of Arrival Gate 4. Then, turn right and go straight on the sidewalk for about 100m. Get in to the automatic door which is placed at the right side, then you can see the car rental counters.
b. International terminal building
International terminal building 1F
Red Mark is the location of the rental car reception counter in International terminal building.
Rental car reception counter is placed in International terminal building 1F.
At the Red Mark, there has Rental car reception counters of Toyota Rent A Car New Chitose Airport Poplar Shop, Suzuran Shop, NISSAN Rent a Car, Honda Rent A Car, and NIPPON Rent a Car and Budget Rent A Car.
★ <International terminal building> When arriving at Arrival Gate 5 ★ After completing immigration procedures, please exit the arrivals exit and turn left twice to find the escalator. Please head to the 1F with the escalator. When you get off the escalator, there is a rental car reception counter for each company on the left.”
After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter. After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet. After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!
※Note※ Car Rental Hokkaido New Chitose Airport Shop, Hokkaido Travel Car Rental New-Chitose Airport Shop, and Nikku Rental Car New Chitose Airport Shop do not have any Rental car reception counters. If you want to use the shuttle service of the above 3 stores, please contact the store directly. Please check your reservation confirmation email for details.
■when returning the car When the reserved return date comes, return the car to the reserved return time/outlet!
※Returning a car directly at New Chitose Airport is NOT allowed.Please return the car to the outlet where you made the reservation.
Toyota Rent A Car New Chitose Airport Poplar Shop, Suzuran Shop NISSAN Rent a Car New Chitose Airport Honda Rent A Car Chitose Shop NIPPON Rent a Car New Chitose Airport Shop Budget Rent A Car New Chitose Airport Shop have their own shuttle services to the airport after returning the car.
2.Fukuoka Airport There are 1 Airport Rental Car Reception Counter inside Fukuoka Airport 1) International terminal building 1F ※Please make sure, Domestic terminal building do not have any Car Reception Counter.※
＜Recommended route＞ ①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the Convenience which is placed inside Airport to pick up the ETC card ⇒ Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet
Red Mark is the location of the rental car reception counter in International terminal building.
Rental car reception counter is placed in International terminal building 1F. ※Please make sure, Domestic terminal building do not have any Car Reception Counter.※
At the Red Mark, there has Rental car reception counters of Toyota Rent a Car Fukuoka Airport International Shop, Nissan Car Rental Fukuoka Airport International Terminal Shop.
※Note※ Nissan Car Rental Fukuoka Airport shop, Nippon Rental Car Fukuoka Airport-Daiichi shop and Budget Fukuoka Airport Domestic Terminal shop are within walking distance from the domestic terminal, so there is no pick-up service.
★ When arriving at <International terminal building>★ After completing immigration procedures, turn left and head towards the HIS Travel Service Center. The rental car counter is located near the HIS Travel Service Center.
★ When arriving at <Domestic terminal building>★ After completing immigration procedures, exit the domestic terminal building, and head towards the international terminal building. When you arrive at the international terminal building, head towards the HIS Travel Service Center. The car rental counter is near the HIS Travel Service Center. “””
After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter. After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet. After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!
■when returning the car When the reserved return date comes, return the car to the reserved return time/outlet!
※Returning a car directly at Fukuoka Airport is NOT allowed.Please return the car to the outlet where you made the reservation.
Toyota Rent a Car Fukuoka Airport International Shop and Nissan Car Rental Fukuoka Airport International Terminal Shop have their own shuttle services to the airport after returning the car.
3.Kansai International Airport
※Kansai International Airport Rental Car Outlets are placed inside of the Airport. So Kansai International Airport do not have any The rental car reception counter.※
＜Recommended route＞
①After completing the immigration procedures, go out from the arrival exit ⇒Go to the Convenience store to pick up the ETC card ⇒Go to the rental car outlet which is placed inside Kansai International Airport ⇒ Pick up car
The stores that ToCoo! is collaborating with are as follows. ・Toyota Rent a Car Kansai Airport Shop ・Nissan Car Rental Kansai Airport Shop ・Nippon Rental Car Kansai Airport Shop ・Budget Kansai International Airport Rinku Town station Shop
●There are 3 rental car shops in the airport. Each of the 3 stores can be reached by walking about 5 minutes from the Arrival Gate. ・Toyota Rent a Car Kansai Airport Shop ・Nissan Car Rental Kansai Airport Shop ・Nippon Rental Car Kansai Airport Shop
From now on, we will explain the location of each stores. ●The location of Toyota Rent a Car Kansai Airport Shop and Nissan Car Rental Kansai Airport Shop
After completing immigration procedures at the 1, 2 Terminal Building, please head to AERO PLAZA which is placed in Kansai International Airport. Toyota Rent a Car Kansai Airport Shop and Nissan Car Rental Kansai Airport Shop are placed at the 1F of AERO PLAZA. Red Mark of number 23 is the location of the Toyota Rent a Car Kansai Airport Shop and Nissan Car Rental Kansai Airport Shop.
●The location of Nippon Rental Car Kansai Airport Shop After completing immigration procedures at the 1, 2 Terminal Building, please head to AERO PLAZA which is placed in Kansai International Airport. Nippon Rental Car Kansai Airport Shop is placed at the 2F of AERO PLAZA. Red Mark of number 23 is the location of the Nippon Rental Car Kansai Airport Shop.
●The location of Budget Kansai International Airport Rinku Town station Shop ※Budget Kansai International Airport Rinku Town station Shop is not place inside of Kansai International Airport.※
After completing immigration procedures, Please head to Rinku Town Station from Kansai Airport Station of JR/Nankai Railway. When you arrive at the Ticket Gate of Rinku Town Station, turn left and take Exit 5. Take the elevator or stairs and going up to the the ground floor and walk east along the overpass for 30m. Then you will find the store at the first intersection.
■when returning the car When the reserved return date comes, return the car to the reserved return time/outlet! ※Please note that there is no shuttle service from the rental car shop to the airport after returning the car at each shops.※ After returning the car, please go to the airport by yourself with any transportation you want.
4.Chubu Centrair International Airport
＜Recommended route＞ ① After completing the immigration procedures, go out from the arrival exit ⇒ Go to the Convenience which is placed inside Chubu Centrair International Airport to pick up the ETC card ⇒ Go to the rental car outlet which is placed inside Chubu Centrair International Airport ⇒ Pick up car
② After completing the immigration procedures, go out from the arrival exit ⇒ Go to the Convenience which is placed inside Chubu Centrair International Airport to pick up the ETC card ⇒ Directly Contect to the Car outlet ⇒ Move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car
The stores that ToCoo! is collaborating with are as follows. ・Nippon Rental Car Chubu International Airport Shop ・Orix Rent A Car Chubu International Airport Shop ・Toyota Rent a Car Chubu Centrair International Airport Shop ・Nissan Car Rental Chubu International Airport Shop ・Budget Chubu International Airport Shop
First, let’s start with the Budget Chubu International Airport store.
The Budget Chubu International Airport store is located outside the airport. So there is a free shuttle service. After arriving at Chubu Centrair International Airport and picking up your luggage, please contact to the car outlet for using the free shuttle service. Phone Number : 0569-36-3100(+81569-36-3100) If you are worried about the language, please use an our interpreter service. For details of the interpretation service, please check the “[ToCoo!] Itinerary Check” email sent to you before the date of boarding at *** Smart Drive Support ***.
※Please make sure, Budget Chubu International Airport Shop is not placed inside of Chubu Centrair International Airport※
After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet. After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!
★when returning the car★ When the reserved return date comes, return the car to the reserved return time/outlet! ※Budget Chubu International Airport Shop have their own shuttle services to the airport after returning the car. ※
Next, we will explain the following four stores. ・Nippon Rental Car Chubu International Airport Shop ・Orix Rent A Car Chubu International Airport Shop ・Toyota Rent a Car Chubu Centrair International Airport Shop ・Nissan Car Rental Chubu International Airport Shop
※Please make sure, these 4 stores are located within Chubu Centrair International Airport. So there is no rental car reception counter within the airport※ At that time, if you are not sure about the location of the rental car office at the pick up date, please inquire about the location of the car outlets at the information counter in Access Plaza. The location of the information counter is the light blue arrow.
Red Mark is the location of the 4 Car Outlets. After completing immigration procedures, Please head to the Access Plaza inside the Chubu Centrair International Airport. When you can find and see Access Plaza, turn right and take the elevator for moving to the 1st floor. When you arrived in the 1st floor, please turn left. Then please follow the signs for「レンタカー」with going straight.
★when returning the car★ When the reserved return date comes, return the car to the reserved return time/outlet! ※Please make sure only Budget Chubu International Airport shop has shuttle services to the airport after returning the car because other car outlets are placed inside the Chubu Centrair International Airport.※
When you arrived in Airport, have you ever worry about finding the place of Airport Rental Car Reception Counter? This article is for customers who need to find the Airport Rental Car Reception Counter after arriving at the Airport. Below we will guide you on how to find the Airport Rental Car Reception Counter without any problems after you arrive in Airport.
Narita Airport
There are two rental car counters inside Narita Airport. 1)minal 1 1F 2)Terminal 2 1F ※Please note that there is no rental car counter in Terminal 3.※
Terminal 1 1F
The red circle is the location of the rental car counter. Details are below.
※Customers using Terminal 3 should go to the counter in Terminal 2.
There are two ways to move from Terminal 3 to Terminal 2. ① Free bus from Terminal 3 to Terminal 2 ② On foot (It takes about 15 minutes on foot from the access passage (about 500m)
Below is an explanation of the rental car counter at ＜Terminal 1＞.
The rental car counter is on the first floor of Terminal 1.
The red circle number 14 is the location of the rental car counter.
At number 14, there are Toyota Rent a Car,Nissan Car Rental and Nippon Rental Car counters.
◆Customers who have made a reservation at Toyota Rent a Car Narita Airport outlet, Nippon Rental Car Narita Airport outlet, Nissan Car Rental Narita Airport outlet and Nissan Car Rental Narita Airport Terminal 1 outlet can use the counter on ＜the 1st floor of Terminal ＞.
＜Recommended route＞
①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car and go to the post office to pick up the ETC card
②After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the post office in the airport⇒Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet
Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport https://bit.ly/3owIVTe
★<Terminal 1> When arriving at domestic flights and South Wing After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward the central exit C1. The rental car reception counter is located near the Central Exit C1.
★<Terminal 1> When arriving at the North Wing After completing the immigration procedures, exit the arrivals exit, turn right, and proceed toward the central exit C1. The rental car reception counter is located near the Central Exit C1.
Next is the contents of the rental car counter at <Terminal 2>
The rental car reception counter is on the 1st floor of Terminal 2.
The red circle number 9 is the location of the rental car reception counter.
At number 9, there are Toyota Rent a Car,Nissan Car Rental and Nippon Rental Car counters.
※Customers using Terminal 3 should go to the counter in Terminal 2.
There are two ways to move from Terminal 3 to Terminal 2. ① Free bus from Terminal 3 to Terminal 2 ② On foot (It takes about 15 minutes on foot from the access passage (about 500m)
◆Customers who have made a reservation at Toyota Rent a Car Narita Airport outlet, Nippon Rental Car Narita Airport outlet, Nissan Car Rental Narita Airport outlet and Nissan Car Rental Narita Airport Terminal 2 outlet can use the reception counter on＜ the 1st floor of Terminal 2＞.
★<Terminal 2>When arriving at Arrival Gate A After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Terminal 3. The car rental counters are located near the B Arrivals Gate.
★<Terminal 2>When arriving at Arrival Gate B After completing immigration procedures, exit the arrivals exit and there is a rental car reception counter on the right.
After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter. After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet. After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!
■when returning the car
When the reserved return date comes, return the car to the reserved return time/outlet!
※Returning a car directly at Narita Airport is NOT allowed.Please return the car to the outlet where you made the reservation.
Toyota Rent a Car Narita Airport outlet, Nippon Rental Car Narita Airport outlet and Nissan Car Rental Narita Airport outlet have shuttle services to the airport after returning the car.
If you plan to return your car at Nissan Car Rental Narita Airport Terminal 1 outlet and Nissan Car Rental Narita Airport Terminal 2 outlet, please return your car at Nissan Car Rental Narita Airport outlet.There is a shuttle service from the store to the airport after returning the car.
Haneda Airport
There are three Airport Rental Car Reception Counters inside Haneda Airport. 1)Terminal 1 1F 2)Terminal 2 1F 3)Terminal 3 2F
Below we will guide you on how to find the Airport Rental Car Reception Counter in each Terminals.
Terminal 1 1F
Each color of marks is the place of Airport Rental Car Reception Counter. Here is the details.
Mark of number 5 is the place of Nissan Car Rental Haneda Airport outlet Reception Counter.
Mark of number 14 is the place of Toyota Rent a Car Haneda Airport outlet Reception Counter.
Mark of number 15 is the place of Nippon Rental Car Haneda Airport outlet Reception Counter.
＜Recommended route＞
①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the Rental Car Reception Counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car and go to the post office to pick up the ETC card
②After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the post office in the airport⇒Go to the Rental Car Reception Counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet
➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, proceed toward Arrival Exit 3, 4. The Nissan Car Rental Haneda Airport outlet Reception Counter is located near the Arrival Exit 4.
➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Market Place in North Wing side. The Toyota Rent a Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 5.
➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Market Place in North Wing side. The Nippon Rental Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 6.
★<Terminal 1>When arriving at the North Wing
➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Market Place in South Wing side. The Nissan Car Rental Haneda Airport outlet Counter is located near the Arrival Exit 4.
➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, proceed toward Arrival Exit 5. The Toyota Rent a Car Haneda Airport outlet Counter is located near the Arrival Exit 5.
➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, proceed toward Arrival Exit 6. The Nippon Rental Car Haneda Airport outlet Counter is located near the Arrival Exit 6.
Terminal 2 1F
Each color of marks is the place of Airport Rental Car Reception Counter. Here is the details.
Mark of number 4 is the place of Nippon Rental Car Haneda Airport outlet Reception Counter.
Mark of number 5 is the place of Nissan Car Rental Haneda Airport outlet Reception Counter.
Mark of number 21 is the place of Toyota Rent a Car Haneda Airport outlet Reception Counter.
★<Terminal 2> When arriving at the 1, 2, 3 Arrival Exit
➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, proceed toward Meeting Point 1. The Nippon Rental Car Haneda Airport outlet Reception Counter is located between the Arrival Exit 2, 3.
➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, proceed toward Meeting Point 1. The Nissan Car Rental Haneda Airport outlet Reception Counter is located near the Arrival Exit 3.
➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward Meeting Point 2. The Toyota Rent a Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 5.
★<Terminal 2>When arriving at the 4, 5, 6 Arrival Exit
➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward Meeting Point 1. The Nippon Rental Car Haneda Airport outlet Reception Counter is located between the Arrival Exit 2, 3.
➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward Meeting Point 1. The Nissan Car Rental Haneda Airport outlet Reception Counter is located near the Arrival Exit 3.
➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter. After completing immigration procedures, exit the arrivals exit, proceed toward Meeting Point 1. The Toyota Rent a Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 5.
Terminal 3 2F
The red circle number 16 is the location of the Rental Car Reception Counter.
Nippon Rental Car Haneda Airport outlet Reception Counter, Nissan Car Rental Haneda Airport outlet Reception Counter, Toyota Rent a Car Haneda Airport outlet Reception Counter are placed at Haneda Airport Terminal 3 2F
After completing immigration procedures, exit the arrivals exit. The Airport outlet Reception Counters are located left side at the straight forward.
After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter. After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet. After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!
■when returning the car
When the reserved return date comes, return the car to the reserved return time/outlet!
※Returning a car directly at Haneda Airport is NOT allowed.Please return the car to the outlet where you made the reservation.
Toyota Rent a Car Haneda Airport outlet, Nippon Rental Car Haneda Airport outlet and Nissan Car Rental Haneda Airport outlet have shuttle services to the airport after returning the car.
When you are driving in Japan, do you know what to do if there’s an earthquake or sudden heavy rain?
Here are some tips to keep in mind when driving in Japan in order to be prepared in case of a natural disaster.
1. Earthquake
■ If an earthquake happens when you’re driving If an earthquake starts while you’re driving, turn on the hazard/emergency lights and check the condition of nearby cars and pedestrians, then move your car to the shoulder and stop. If you brake suddenly, you could get hit from behind, so gradually reduce your speed before stopping if possible. Please wait in the car without getting out until the earthquake subsides, then check the earthquake information, damage, etc, from your mobile phone or app.
■ If you get out of the car and evacuate If there is a tsunami warning issued or the road is damaged and you cannot continue, turn off the engine, close the windows, leave the car key in the ignition and do NOT lock the doors, and proceed to safety. When you leave the key in the ignition, emergency personnel will be able to move the car if it’s blocking emergency vehicles.
■ When evacuating with the car It’s very dangerous to move the car when there is an earthquake because there might be congestion, damage to the road, or debris blocking the way. Therefore, please stop the car in a safe place and walk to evacuate. If there are no buildings nearby and you must evacuate by car, drive very carefully and pay close attention to road conditions because traffic lights and signals may no longer be operational due to power failures.
2. Sudden Heavy Rain
■ If you encounter heavy rain while driving If it’s raining very hard, stop driving and park in a safe place and wait for the rain to stop.
■ Avoid underpasses Underpasses are made by digging down from the surrounding road, such as underground roads passing under railways or highways. During heavy rain, underpasses are dangerous because they can be easily flooded by several meters of water. During heavy rainfall, never attempt to drive into a flooded area.
■ “I think I can make it” driving is extremely dangerous It’s extremely dangerous to think that you can drive through flooded roads, even if you think it’s shallow. Even a small amount of water can sweep away a car. If you do drive into a flooded area, it’s possible that cars in front of you will become unable to move and the water level will increase, meaning that you will be stuck. Avoid driving through any area that has standing water.
3. Heavy Snow
■ If you get stuck on a snow road If your tires slip on fresh slow and you get stuck, slowly move the car back and forth to stiffen the snow around the tires. If there’s a sand box on the side of the road, sprinkle some sand around the drive wheel.
■ If you can’t move because of heavy snow In whiteout conditions such as snowstorms, please turn on the hazard/emergency lights and and safely stop the vehicle. Since the exhaust pipe might become blocked by snow, there is a risk of carbon monoxide poisoning, so please remove the snow from the exhaust pipe while you’re waiting for assistance.
4. If Water Gets Into The Car
It’s important to stay calm even if the car engine stops in a flooded area and water gets into the car. First, remove the seatbelt, open the door, and evacuate. If the water is too high and the door won’t open, evacuate from the window. If the window won’t open, break the side window and evacuate (don’t try to break the sturdy windshield glass).
5. Car Fire
If a fire breaks out while driving, turn on the hazard lights to notify the cars around you that an emergency has occurred. Next, stop the car on the side of the road and call the 119 emergency phone number from your mobile phone. If you can, try to extinguish the fire as long as you are not exposing yourself to danger. Depending on the strength of the fire, you may be able to extinguish the flame by choking it with a jacket or water.
6. Safety Information Card – Useful Tool for Tourists Visiting Japan
This tool from the Japan Tourism Agency summarizes information about disaster preparedness, including useful websites and apps, so that tourists can enjoy a safe trip with peace of mind, even in case of a natural disaster. Please use it by all means.
Setsubun, or “節分” in Japanese, means the parting of the seasons. Every time the season changes, it’s called Setsubun, but the new year starts in spring according to the lunar calendar, so the most important Setsbun is in spring. It’s said that evil comes out at the turn of the season, so it’s very important to protect against it with a new milestone every year.
This year, Setsubun will be celebrated on Sunday, February 3, 2019. So, what do you actually do for Setsubun?
１. Bean throwing
On Setsubun, we throw beans while saying “Oni wa soto, fuku wa uchi,” which means “Devils are outside, luck is inside.” This tradition is called “mame maki,” where “mame” means beans (think edamame) and “maki” means throw. When you do mame maki, you are driving evil out of the house and attracting good luck into the house. Sometimes, the father of the house will dress up as the devil and children will throw their beans at him!
After you finish throwing the beans, you also have to eat some – but not off the ground! You have to eat as many beans as your age so you will get good luck and good health in the coming year.
２. Ehomaki (恵方巻)
You have to eat ehomaki during Setsubun to get good luck, too! Ehomaki means “lucky direction” sushi, and it must have at least 7 ingredients of different colors. This is because you must eat ehomaki while facing this year’s lucky direction, and you are not allowed to speak until you have finished eating the whole roll. You have to stay silent and make your wish for the new year, because luck will escape if you talk. By the way, the lucky direction this year is east by northeast! There are also some people who believe that you should close your eyes while eating, and there are even some who believe you’ll get the best luck if you laugh while eating! During Setsubun season, you can buy ehomaki at convenience stores, supermarkets, and fancy department stores too, so try it out! There are some very interesting flavors, such as all seafood ehomaki and even tonkatsu ehomaki!
３. Decorations
To protect your house, there are some people who put the heads of sardines and decorations of holly on the entrance of their homes so that demons won’t gather. If you say this outside someone’s house, you might be disinclined to go in, too!
４. Summary
Customs and traditions vary depending on the region, but Setsubun is an event where parents can become demons, children can throw beans with delight, and the whole family can play and eat together. If you come to Japan during Setsubun, why not try experiencing the unique mame maki and ehomaki?
In Japan, the time period of January is called “o-shou-ga-tsu, Oshougatsu in Japan is an event for the family, much like Chinese New Year. Most Japanese people will be at home with their families come together to celebrate the New Year.
The o-souji ritual used to start on December. It has a practical and a spiritual significance. This major house cleaning is thought as a ritual to give a pleasant welcome to God on New Year’s Day.They will associate a big annual clean with spring, in Japan it’s done in the last days of the year – pretty much everywhere. Homes, schools and offices all get a thorough going over that creates a clean slate for the year ahead.
■New Year’s Decorations
After finish the house cleaning, it will start to decorate their houses with special decorations on December 28th and 30th. Please be carefully they would not do it on December 29th because that is apparently also not a good day to put up decorations because the number nine has the same sound as “suffer” (ku 苦) in Japanese, so it is also considered to be bad luck.
Let’s get to know the different Japanese new year decorations!
Kadomatsu
Kadomatsu are placed in pairs in front of the gate or front doors of homes to welcome the Shinto gods.
Shime-Kazari
Shimekazari will put it on top of the house entrance to prevent bad spirits from entering and to invite the Shinto deity, to descend and visit.
A round rice-cake
Japanese people will and place these at very visible places around their homes for decoration. Placing them in different rooms is said to bring more luck, as each room will welcome Shinto gods come and stay.
■nengajo (New Year’s cards)
People say ”あけましておめでとうございます(akemashite omedetou (gozaimasu)” which is meaning congratulations on the new year. They will send New Year’s cards called ”nengajo ”to their family or someone treated well by. Although with the growth of the Internet and cell phones, the number of people who send nengajo is decreasing yearly, The receiver can know your feeling during you hand writing. However, do not send the New Year’s cards to anyone who has had a death in the family during the year.
■Huge bellbsound and toshikoshi soba” (year-crossing soba)
New Year’s Eve is called “Oomisoka” in Japanese. At Buddhist temples, huge bells are hit 108 times during midnight to get rid of all evil desires. Most people believe that huge bells are hit 108 times during midnight to get rid of all evil desires. So that we will eat the “toshikoshi soba” when we hearing the huge bells sounds and wish for a long lasting life. You can still listen the huge bells sounds even while you’re staying at home because you can see it at the TV shows.
■Events and customs
The first sunrise
It is an event to worship the first sun rising on New Year’s Day, which is the beginning of the year since it is believed that the Shinto gods of the year appear with the first sunrise. So, people pray for good luck when the first sun rises.
First visiting to the Shrine
At the beginning of the year, people go to the shrine and pray for the safety and happiness of the new year. Some people leave their home to visit the shrine on the night of the 31st, or at the midnight, and some people just go there in the morning on January 1st or afternoon. Shrines are very crowded at this time of year. The money which you can put into the wooden box for good luck is well known as the more money you put into it, the more luck you will get. On the other hands, some people believe if you put 5 Yen, it is super lucky. Since the pronunciation of 5 Yen which is ‘go en’ sounds similar to the word ‘ご縁(go en)’ which means luck.
Osechi dish
It is a celebration meal that Japanese people have between January 1st and 3rd. Japanese people believe that Osechi dishes bring good luck in the sense of celebration. It is filled with grilled, boiled and pickled foods in a multitiered Japanese food box. It is made up of dishes which couldbepreserved longer time so that it can allow housewives who are busy with cooking take a rest around some days at the New Year.
Otoshidama
Originally, this began with the custom to give some left over rice cakes to children. but today it has become an event for adults to give money to children. It’s a small bag of money that children receive from their parents, grandfathers, grandmothers and relatives.
Kagami-mochi
You should eat Kagami-mochi which were offered to the Shinto gods after some days from the New Year day! People cut this rice cakes and put them into some red bean soup or Ozoni which is Dashi soup(Soup types and other ingredients might be changed up to the location.). They eat this praying for keeping good health of the new year. People eat this mostly on January 11th or 20th.
Every December brings the season to celebrate Christmas around the world, and Japan is no exception. Christmas in Japan has many unique characteristics as part of Japan’s culture. This time we would like to introduce to you how Japanese people celebrate Christmas.
Fried chicken and Christmas cake
Who to celebrate with
Ending the 25th night
Fried Chicken and Christmas Cake
In the United States and elsewhere, Christmas dinner is a roast turkey or ham, but the dish most associated with Christmas in Japan is fried chicken. Since turkey is difficult to find in Japan, it was replaced with chicken instead. Demand for fried chicken in Christmas season in Japan is very high, with fast food chains such as Kentucky Fried Chicken and butcher shops accepting reservation as soon as December 1st. As Christmas draws nearer, fried chicken and roast chicken will be sold at convenience and grocery stores, so you will be able to see the unique Christmas atmosphere.
It is said that eating cake at Christmas is a staple for Japanese people. To produce a sense of Christmas, it is a common practice to arrange fruits and decorate it with Santa and other motifs. Incidentally, on the night of December 25, many cake shops will be selling their goods for half-price, so if you want to enjoy a more cost-effective Christmas, please time your shopping as such!
The origin of Christmas cake in Japan began with a campaign in 1922 when cake manufacturer Fujiya started selling a cake decorated with cream with the catch phrase “Let’s eat cake at Christmas!” At that time, cake was a luxury good, and ordinary people could not easily buy one, but around the 1970s, the custom to eat Christmas cake spread through every home in Japan. Whipped cream and strawberry Christmas cakes are the most popular in Japan today, but there are a variety of other flavors and decorated cakes.
Who to celebrate with
At Christmas time, Japanese people often spend more time with their romantic partner than with their families. So, for Japanese people, Christmas and Valentine’s Day are the two big romantic holidays for lovers.
By the way, it’s the same for children in Japan that Santa Claus brings Christmas presents to good children.
Ending on the 25th night
A happy Christmas will be finished at night on December 25th. The shop displays and Christmas decorations are changed immediately after closing on the 25th, and on the 26th we will enter 100% New Years mode. Of course, the Christmas tree will be put away and the traditional New Years kadomatsu (bamboo decoration) will be brought out.
Summary While incorporating Japanese customs, Christmas has evolved from the original for many years and Japan’s unique Christmas is now fully established. In December, Christmas songs playing throughout the town are not only Western traditional songs and pop music, but also Japanese original Christmas songs. Also in this season, TV and anime will also be broadcasting their Christmas episodes.
If you visit Japan in winter, why not enjoy a unique “Merry Christmas” in Japan?
Do you know what to do in a natural disaster when you’re on vacation?
In a foreign country with unfamiliar customs, culture, and no climate intuition, it can be hard to know what to do in case of trouble. We’re introducing a new app that can help foreign tourists to go safely even in case of emergency.
There are many useful functions in case of a natural disaster.
There are explanations for each type of disaster, as well as what to do when right after an event, so please download it so you can travel with confidence.
You can download the app from the QR code below.
For iPhone For Android
New Chitose Airport (International Terminal)
Please check in at the information counter on the first floor. Go out from the arrival gate and proceed left, and go to the first floor with the escalator on the left at the end. When you get to the center, there is an information counter on the right, where the “?” mark is shown below.
Haneda Airport Domestic Terminal 1 (Times, Orix, and Nissan)
Please go to the reception counter in the arrival lobby on the 1st floor. Please use the rental car counter near “Information Desk 3,” where the orange “?” mark is shown in the map below.
Haneda Domestic Airport Terminal 1 (Nippon, Toyota)
Please go to the reception counter in the arrival lobby on the 1st floor. Please use the rental car counter near “Information Desk 5,” where the orange “?” mark is shown in the map below.
Please go to the reception counter in the arrival lobby on the 1st floor. Please use the rental car counter near “Information Desk 3,” where the orange “?” mark is shown in the map below.
After arrival, please go to the 2nd floor information counter in the Access Plaza, where the red “?” mark is shown in the middle of the map below. The information counter hours are from 9:00-18:00.
※If you arrive outside of the business hours, please go directly to the outlet from the 1st floor Access Plaza.
Kansai International Airport (Toyota, Nissan, Orix)
Please go to the reception counter of the rental car company you have reserved (Toyota, Nissan or Orix). The counters are located on the 1st floor of the Aero Plaza. It is shown as “23” on the map below.
※for customers using terminal 1: 3-minute walk from Terminal 1 via the 2F connection passage
※for customers using terminal 2: 7-minute ride from Terminal 2 via free shuttle bus.
Please go to the reception counter of the rental car company you have reserved (Nippon or Times) . The counters are located on the 2st floor of the Aero Plaza. It is shown as “23” on the map below.
※for customers using terminal 1: 3-minute walk from Terminal 1 via the 2F connection passage
※for customers using terminal 2: 7-minute ride from Terminal 2 via free shuttle bus.
After arrival, please go to the rental car counter located on the 1st floor of Arrival Lobby (the Car and Key mark on the map) for the registration to receive transfer service. After completed registration, shuttle service will be provided. Please go to the 3rd floor and go to the shuttle bus stop for rental car, where “Rent-a-car pick up” indicated and has big red arrow pointing on the second map. The staff will transfer you to the rental car outlet.
If there is no staff at the counter, please directly call the outlet.
Toyota: 092-778-0100
Nissan: 092-433-4123 （you can use the phone at the counter）
Times: 092-432-7070 （you can use the phone at the counter）
Nippon: 092-433-0919 / 0120-65-0919 (Toll Free)
Budget: 092-735-8886
Arrival Lobby (1F)
“Rent-a-car pick up” is a Shuttle bus stop area for car-rental customer (3F)
There is no transfer service available. From the domestic terminal south side, it is about 5 minutes on foot. If you are coming from the north arrival gate, it is about 10 minutes on foot.
There is free transfer service available.
After arrival, please call the outlet (092-629-5656) and wait at the meeting spot, the Domestic Terminal North Exit rental car only shuttle area. The staff will pick you up in 5-10 minutes.
Fukuoka Airport Domestic Terminal (Nippon) There are two Nippon outlets, so please be careful.
Nippon Rental Car Fukuoka Airport-Daiichi (1)
There is no transfer service.
3-minute walk from the Arrival Area South. 1-minute walk from the subway exit 4.
Nippon Rental Car Fukuoka Airport-Daini (2)
After arrival, please call the toll-free number 0120-59-0919. Please proceed to the front parking lot near the Arrival Area North. The staff will pick you up at the car rental ｢Pick-up & Drop-off zone｣.
★Customers arriving at arrivals lobby – North
Exit through exit F and cross at the zebra crossing towards a multi-storey parking lot on the opposite side. Turn left and go straight until you see a parking area for a sightseeing bus. It will have a blue sign-board saying「レンタカー、民間駐車場乗降場」which is our shuttle meeting point. Please call us once you get there. Our courtesy shuttle bus will arrive in approximately 10-15 minutes to pick you up.
Waiting time varies depending on the time of day.
※It is an on demand service so please make sure to call us. ( 092-735-8886)
★Customers arriving at arrivals lobby – South
Exit through exit A and cross at the large zebra crossing in front of you. Once across, turn right and go down the road for about 10 minutes. The branch should be visible under a large board saying 明治のおいしい牛乳.
※To make use of the shuttle service please go to the shuttle meeting point as per above and call us. ( 092-735-8886)
For customers reserved Nissan, Budget, Toyota, Times, Nippon
There is no reception counter in the airport. To receive transfer service to the outlet, please call directly at the information counter.
※For customers using domestic flight：Please come to the Tourism & General Information Office (domestic terminal, 1st floor)
※For customers using international flight：Please come to the General Information Office (International terminal, 1st floor)
Nissan Rent a Car：0995-58-2121
BUDGET Rent A Car：0995-58-3543
TOYOTA Rent a Car：0995-58-2306
Times Car Rental：0995-58-3888
Nippon Rental Car：0995-58-2539
Domestic: Tourism & General Information Office is located at “?” mark on the map below.
International: General Information Office is located at “?” mark on the map below.
There is no reception counter in the airport. To receive transfer service to the outlet, please call directly at the information counter, exit the airport at exit ① (international terminal) shown on the map below, and go ahead 30 meters to the right to the meeting place.
Sky Rent a Car phone number: 0995-58-9330
There is no reception counter in the airport. The rental car company will pick you up from the airport. If you arrive on an international flight, please go to the domestic terminal to the “Rental Car Pickup” place designated on the map below after getting your luggage. Go out of the exit and cross the pedestrian crosswalk.
For customers reserved Nissan, Times, Nippon, Sky Rent a Car, ABC Rent a car, please look for a “11-B” sign and wait there.
For customers reserved Budget or Toyota, please look for a “11-A” sign and wait there.
※For Budget’s customers, after arrival, please contact the outlet before proceeding to the waiting point. (Tel: 098-856-2200)
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