How to pick up the car

1)Throughly check the conditions of the confirmation mail when you book.

2)Come to the outlet with below required items.

  1. International license under Geneva Convention 19th. Sep. 1949
    or Translated letter (Please bring "Translated letter" of your local driving license for the following countries:
    Taiwan, Germany, Switzerland, France, Slovenia, Monaco, Belgium)
  2. Original driving license
  3. Passport
  4. Valid credit card to make payment
  5. Print-out of the confirmation mail

3)Keep the scheduled pick up time.

In case you are late for the scheduled pick up time more than 1 hour,
the reservation will be cancelled automatically, and cancellation charge will be charged on you.

Present the confirmation mail from ToCoo to the rental car company staff.

Register all the drivers of the car.

Staff will explain the conditions of the car rental to you.

Sign the car rental contract.

Pay the rental fee by credit card.
Cash payment can NOT be accepted for ToCoo reservation.

The car is provided to you.
*Check the car conditions, car damage, gasoline, mileage etc. with staff.
Those conditions will be registered on the record.
*Staff will tell/demonstrate how to use the car, GPS.

Now ready to start drive!