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ToCoo! Exclusive Options

ETC Card Rental

Up to 50% off tolls with an ETC card!
  • Can be used on expressways throughout Japan
  • Available for all rental cars equipped with ETC
  • Drop-off available
  • It can be sent to the following designated post office or to your home.
  • An additional 2,000 yen will be charged for shipping to your home.
  • The shipping fee will be collected when the card is returned.
About ETC card deposit
ETC Card Rental ETC Card Rental

New Chitose Airport

Chitose Post Office Branch office in New Chitose Airport
Address: inside the airport
Weekday: 9:00～17:00
Saturday: 9:00～17:00
Sundays and holidays: 9:00～17:00

Narita International Airport

Narita Post Office Branch office in Airport No. 1 Passenger Building
Address: inside the airport
Weekday: 8:30～19:00
Saturday: 8:30～18:00
Sundays and holidays: 8:30～18:00
Narita Post Office Branch office in Airport No. 2 Passenger Building
Address: inside the airport
Weekday: 8:30～19:00
Saturday: 8:30～18:00
Sundays and holidays: 8:30～18:00

Haneda Airport

Kamata Post Office
Address: 1-2-8 Kamata Honcho, Ota City
Weekday: 7:00～19:00
Saturday: 7:00～18:00
Sundays and holidays: 7:00～18:00
Haneda Airport Post Office
Address: inside the airport
Weekday: 9:00～17:00
Saturday: Not Available
Sundays and holidays: Not Available

Chubu Centrair International Airport

Tokoname Post Office
Address: 1-83 Sakaemachi, Tokoname-shi
Weekday: 8:00～19:00
Saturday: 8:00～17:00
Sundays and holidays: 9:00～12:30
Chubu International Post Office
Address: inside the airport
Weekday: 9:00～17:00
Saturday: Not Available
Sundays and holidays: Not Available

Kansai International Airport

Izumisano Post Office
Address: 2-8-45 Kamimachi, Izumisano City
Weekday: 8:00～19:00
Saturday: 8:00～18:00
Sundays and holidays: 9:00～16:00

Fukuoka Airport

Hakata Kita Post Office
Address: 1-3-26 Oi, Hakata Ward, Fukuoka City, Fukuoka Prefecture
Weekday: 7:00～21:00
Saturday: 7:00～18:00
Sundays and holidays: 7:00～18:00

Naha Airport

Naha Central Post Office Naha Central Post Office
Address: 3-3-8 Tsubogawa, Naha City
Weekday: 7:00～21:00
Saturday: 7:00～18:00
Sundays and holidays: 7:00～18:00

Pocket Wi-Fi Router Rental *Rental suspended

EM(4G)Pocket WiFi GL10P (newest model)
Lowest price in Japan for 499 yen per day (549 yen with tax) with unlimited data!
  • Internet speed: max. DOWNLOAD speed 110Mbps, max. UPLOAD speed 10Mbps
  • Area: whole country
  • Max. connection number: 10 devices
  • Continuous usage time: approximately 10 hours
  • Weight: about 120g
  • Lighting fast internet connection! USB connection is also possible.
*It can be sent to the following designated post office or to your home.
  • New Chitose Airport
  • Narita Airport Terminal 1 or Terminal 2
  • Haneda Airport
  • Chubu International Airport
  • Kansai International Airport
  • Itami Airport
> Learn more about Wi-Fi router rental
Pocket Wi-Fi Router Rental *Rental suspended Pocket Wi-Fi Router Rental *Rental suspended

Telephone Translator Support

Telephone Translator Support can be used in ANY place and in ANY situation if you are in trouble or need help. With this service, you can travel safely and easily in Japan.

Telephone Translator Support is not only for the rental car outlet.
You can use this service in many situations, such as the examples below.

  • license

    When you have a question during shopping

  • license

    At a Japanese restaurant

  • license

    When you are trying to ask for directions

* Usually you can use the hotel's or rental car company's phone to call for Telephone Translator Support.
  • Translator support by telephone.
  • Available languages: English, Chinese, and Korean
Example of translator service

Map Code Information Service

map code information service

Map Code is a proprietary navigation system, which helps accurate pinpointing with a 6- to 12-digit number that is predetermined according to latitude and longitude.

e.g. Tokyo Sky Tree: 742 740*81

Please, do not forget to put “*” or spaces.
*You may not be able to put “*” and spaces. In this case, please try the followings.

■ If you cannot put any spaces, please put the number without the spaces.
■ If you cannot put “*”, please put the number before “*” only.

Please tell us the land mark, tourist spot, or address where you want to go to. We will find the map codes you need for your trip. Please note that we can only provide this service from weekdays from 10:00-18:00 Japan Standard Time.
(Cannot provide service during weekends or public holidays)

  • You can submit your request anytime and we will reply to you during our business hours.
  • Provide map codes for up to 10 locations.
  • 200 yen per additional location if you need more than 10 locations.
  • ToCoo! cannot that guarantee all GPS models will be able to support Map Code search.

Cancellation Policy

We can refund the ToCoo option fee in the below cases only:
- If you cancel your reservation at least 7 days before your pickup date
- If you cancel your reservation within 24 hours of confirmation

We can NOT refund ToCoo! option fee.
- If you cancel your reservation within 6 days of pickup date
- If the cancellation is made more than 24 hours after your reservation is confirmed

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