TWS (ToCoo! Wide Support)

IMPORTANT

This is a product by ToCoo! website NOT by car rental company or outlet.

*You can not apply for TWS at the car rental outlet.

Please see fees for each option in the reservation form.

* Please see below for more information on each option.

N.O.C. (Non-Operation Charge) Support

With N.O.C.S., provides coverage for N.O.C. payment in case of an accident, thievery, cleaning of the rented car or any other damage done by the renter or driver.

Able to drive back to the return outlet N.O.C.
20,000 yen - 50,000 yen
Other situations N.O.C.
50,000 yen - 100,000 yen

*Even with Compensation Coverage, N.O.C. payment is still necessary.

*In case of an accident, please first make the full payment for N.O.C. at the outlet, then contact ToCoo by using inquiry form for N.O.C. coverage. After ToCoo have confirmed the situation, the amount you paid for N.O.C. will be wired to you (in yen).

*In case of an accident, please be sure to keep the N.O.C. payment's receipt. Without N.O.C. receipt, we can not promise to provide coverage for N.O.C.


We might not be able to provide coverage in some situation, for example, smoked in a non-smoking car, filled in incorrect type of gasoline, got the car dirty intentionally, an accident resulted by driving on snowy road without purchase of winter season options.

Roadside service

Towing fee coverage in case the car is not able to drive back to the outlet.

Dead battery 16,500 Yen Per use
Flat tire repair/replace 16,500 Yen Per use
Lock out of your vehicle 16,500 Yen Per use
Lost of tire 13,600 Yen Per use
Out of gas 12,000 Yen Per use + gasoline fees on your own expense.
Towing fee (Towing distance) 32,000 Yen Per use + 700 Yen Per 1km towing distance.

WRECKER SERVICE

There might be other charges depending on the situation. For highway towing service, the expressway toll fee will be charged separately.

*In case of an accident, please first make the full payment for tow fees, then contact ToCoo by using inquiry form for tow fees coverage. After ToCoo have confirmed the situation, the amount in yen you paid for tow fees will be wired to you.

*In case of an accident, please be sure to keep the receipt for tow fees. Without tow fees' receipt, we can not promise to provide coverage for tow fees coverage.

*Putting the wrong fuel in the car is not applicable.

*Commit a traffic violation is not applicable.

*When there is a violation of the matters listed in the rental agreement of the rental car company is not applicable.

Travel Accident Compensation

Within the period of rental car use, the maximum compensation ToCoo! will pay for sudden unexpected accidents (including the time spent outside of the rental car but within the rental period) resulting in death reparations, hospitalization, outpatient care (such as physical disability), solatium, et cetera, separate from any insurance money from a car rental company, is up to 15 million yen. Please read further details in the "Standard Form Travel Agent Contract-Subscription Type Package Tour Contract Section".