Personal Information Agreement

We collect your personal information, and we carefully handle and protect the collected personal information in accordance with the regulations below.

Purpose of Use

  1. For membership management and service implementation
  2. For survey and monitor recruitment

Provided to 3rd Parties

  1. Purpose of provision to third parties
    To make reservations for each service
  2. Personal information items provided
    Name, address, phone number, etc.
  3. Means/method of provision
    Fax or email, etc.
  4. The person who receives the information and the type and attributes of the organization
    Accommodations, rental car companies, etc.
  5. If there is a contract regarding the processing of personal information
    Accommodations, rental car companies, etc.

Impementation of 3D Secure

The following personal information collected by our company from customers may be provided to the card issuer used by the customer for the purpose of detecting and preventing fraudulent use conducted by the card issuer.

In cases where the card issuer used by the customer is located outside Japan, such information, Name, Telephone number, Email address, Information regarding the customer’s internet usage environment, etc, may be transferred to the country in which the card issuer is established.

As our company is unable to identify the customer’s card issuer or the country in which said issuer is located from the information collected, we are not in a position to confirm or provide the following details regarding measures for the protection of personal information.

  • The name of the foreign country where the information is transferred
  • Information regarding the personal data protection system of that country
  • The personal data protection measures adopted by the card issuer

For reference, the Website of the Personal Information Protection Commission of Japan (https://www.ppc.go.jp/) contains information on personal information protection systems in various countries.

In the case of a minor customer, the service may only be used with the consent of a parent or legal guardian.

Entrustment of Personal Information-related Work

In order to provide you with the best service, we outsource some of our business operations to external parties, and we may pass on your personal information to companies that have been entrusted with the work. In this case, a company that is recognized as managing personal information carefully is selected as a consignee, and necessary matters to prevent personal information leakage, such as management and confidentiality of personal information, are stipulated through contracts, etc. to ensure careful management.

Arbitrariness of Personal Information Submission

Your submission of personal information to us is optional. However, please note that if personal information is not submitted, you may not be able to receive a response or service from us.

Regarding requests for disclosure, etc.

You have the right to request notification of the purpose of use of your personal information, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure of records of provision to third parties. For further information, please contact the contact information below or check the "Privacy Policy".

Personal Information Inquiry Counter

Coocom Co., Ltd. Personal Information Inquiry Counter

405 Central Park Tower La Tour Shinjuku, 6-15-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023 TEL: 050-5846-4327 (Monday to Friday: 10:00 to 14:00) FAX: 03-3345-8190 (24-hour reception)

Person responsible for personal information

Personal information protection manager Representative director Takao Ushida

COOCOM CO.,LTD.

Privacy policy
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